Kristen gazed at the job posting from Monster. "Can I use the job posting as a start for the job description?"

"You can, but only as a start," I replied. "Even most job descriptions aren't very useful because they are poorly written. Before we actually write the job description, let's talk about its purpose. It will help us construct something that is actually helpful."

"Well, the main thing is to have something to give the candidate, so they know what job they are applying for," Kristen smiled.

"Like I said, that's a start. Specifically, what's the benefit to you, as a Manager?"

"So, I have something to talk about in the interview?" Kristen floated.

"Does it help you, as the Manager, understand the kind of person you are looking for?"

"Yes, but don't I get that from the resume?"

"Only half. You only get the right candidates when the resume and the job description match. That's why you can't make a selection, just by reading resumes."

"So, the benefit to me, as a Manager, is that I will know when I have a match."

"That's one purpose. How else is the job description helpful?" -TF

Kristen put away the psychological profile. "Okay, you're not going to look at this. You want a job description. But I can't just write a job description, you really want a system?"

"Yes, a system," I replied. "Take these elements, put each element into a circle, then put arrows between each circle. You may add and take away elements. This picture will represent your system.

• The work
• Roles doing the work
• Roles making sure the work gets done
• Job description for each role, broken into Key Result Areas, including tasks, goals and time span
• Ten questions specific to each Key Result Area (6 Key Result Areas = 60 written questions)
• Job posting
• Resume review
• Screening phone calls
• Telephone interviews
• Face to Face interviews
• Skills Testing
• Selection Matrix
• Reference checks
• Background checks
• Offer (contingent)
• Drug Testing
• Offer (confirmation)
• Orientation
• Training
• Productive work
• Assessment
• Training (more)
• Career pathing

"Tweak your system, work your system." -TF

"So, let's call her right now, offer her the position, straight away," I suggested.

"But, you haven't even read the profile," Kristen protested.

"I don't need to read the profile," I replied.

"But if you don't read the profile, how can you know if this person will be able to do the job?"

"That is an excellent question. How can we know if this person will be able to do the job if we don't have a job description to help us read the profile?"

"Well, we have the job posting."

"Kristen, I read the job posting. There is more in here on company benefits than there is on expectations. I think you don't want to do the work to figure out what we expect from the position."

"It's not that I don't want to do the work, I just don't have the time. I have a lot of other important things I need to be doing," Kristen insisted.

"It's not that you don't have the time. You have as much time as you need. It's just not a high enough priority." -TF

"Before I look at the personality profile, let's take a look at this job posting and see if we can create a job description that will help us," I insisted.

"Do we really have to?" Kristen pushed back. "You know, if we don't make a decision quickly, I'm afraid this person might take another job. That's why I asked you to come in this afternoon, to look at the profile assessment."

"So, you would rather make a wrong decision this afternoon than a better decision tomorrow."

Kristen was exasperated. "I don't think we can wait until tomorrow. I told the candidate we would call her with a decision before the end of today."

"Here it is," Kristen announced. "I couldn't find the job description, but here is the job posting that we put on the internet."

"So, you don't know if you have a job description?" I asked.

"You know, we were in such a hurry to get this posted, I don't think we actually wrote a job description."

"So, how will you evaluate the candidates who respond?"

"That's why I asked you to look at the profile assessment. Everything is there. That's why I think we have a good candidate," Kristen curtly replied.

"Oh, really," I mused.

"Yes, based on this personality profile, I think this is someone I could really work with."